Ishida Europe has opened a dedicated office for East Africa to provide localised sales, service and spares support to food processors and packers throughout the region.
The new office in Nairobi, led by sales manager David Mulwa and Service Engineer Daniel Ambuka, includes a fully equipped demonstration area, featuring a selection of Ishidas latest cost-effective weighing, packing and inspection solutions for a wide variety of markets including snacks, fruit and vegetables, nuts and seeds, confectionery, biscuits and bakery. It will enable the company to provide a fast-response service in the supply and support of individual machines and also the design and installation of complete packing lines.
In addition, the office is co-located with international food processing equipment specialist Heat & Control. This will allow snacks companies in the region to benefit from the Ishida/Heat & Control alliance for the devising of comprehensive wall-to-wall snacks processing and packing line solutions that deliver maximum throughput and efficiencies.
“Ishidas worldwide success is based not only on the performance and reliability of our equipment but also on the impeccable standards of service and support that we provide to our customers,” comments Steve Jones, Marketing Director, Ishida Europe. “Our new office will ensure that companies throughout East Africa can experience the same high levels of commitment and maximise the value of owning an Ishida solution.”
The opening of the new Ishida office was celebrated with a special ceremony held at the Deputy High Commissioners residence in Nairobi and attended by Ishida President Takahide Ishida and the President of Heat and Control, Tony Caridis.
Guests at the event included representatives from many of the leading companies throughout East Africa, along with Suzie Kitchens, Deputy High Commissioner of Great Britain and Mr. Kyle McCarter, U.S. Ambassador to Kenya.
Also in attendance were Takayasu Yamada, General Manager, America & Europe Division, Ishida Japan, Dave Tiso, Managing Director Ishida Europe, Steve Jones, Marketing Director Ishida Europe and Bobby Kane, General Manager EMEA Heat and Control.